Refund policy
Returns
If for any reason you are not completely satisfied with your purchase, you may return the products for a full refund of the purchase price (less original shipping fees) within 30 days of purchase. Salk River Outdoors does not offer product exchanges. Instead, please return your item for a refund and then purchase your intended product.
Shipping costs for any returns will not be reimbursed by Salk River Outdoors unless there was a shipping error or product damage.
Upon receiving and processing the returned item(s), we will refund the cost of the returned item(s) plus sales tax to the credit card you originally used to purchase the item(s). Please allow 10 – 15 business days for the credit to appear on your credit card statement.
Call Caddy's will not be refunded if the sanitary wrap has been removed or tampered with. We absolutely cannot accept returns if the original wrap has been removed due to health/sanitary concerns.
DEFECTIVE OR DAMAGED MERCHANDISE
We pride ourselves on offering outdoor enthusiasts well built, premium quality products. If your product that you purchased from the Salk River Outdoors store fails for any reason due to defects in materials or workmanship, we will replace it at our discretion. Because all products have a life span that varies greatly from person to person, we reserve the right to determine if a product has failed because of normal (warrantable) or abusive (not warrantable) use.
Any item being returned to the Salk River Outdoors for any reason must be accompanied by the sales receipt and sent to us freight prepaid within 30 days from date of purchase. We will not accept your shipment if the package(s) shows signs of external damage. Always inspect your product immediately upon delivery, even if you do not plan to use it right away.
If you have any further questions, please contact us via our Contact Form
